Privacy Policy

Effective date: [Effective Date]

This Privacy Policy explains how Vedic Ratnakar (“we”, “us”, “our”), owned and operated by [Owner Name], [Full Address], collects, uses and protects your personal information when you use [Website URL] (the “Website”). By using the Website, you agree to this policy.

1. Information we collect

• Contact and order details: name, phone number, email address, billing and shipping address.
• Astrology consultation details: date, time and place of birth, and any question you share with us, only when you book a consultation or ask for a gemstone recommendation.
• Payment information: payments are processed by our payment partner (Razorpay). We do not see or store your full card, UPI PIN or net banking password.
• Technical data: IP address, browser type, device and pages visited, collected through cookies and similar tools.

2. How we use your information

• To process and deliver your orders and send order updates.
• To prepare and conduct your astrology or Vastu consultation.
• To respond to your enquiries on phone, email or WhatsApp.
• To prevent fraud and meet our legal and tax obligations.
• To send offers and updates, only if you have agreed. You can opt out at any time.

3. Sharing of information

We do not sell or rent your personal information. We share it only with:

• Courier and logistics partners, to deliver your order.
• Payment gateway partners, to process your payment securely.
• Government or law enforcement authorities, when required by law.

4. Cookies

The Website uses cookies to keep your cart, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, but some features (like the cart) may not work properly.

5. Data security and retention

We use reasonable security measures, including SSL encryption, to protect your data. We keep your information only as long as needed for the purposes above or as required by Indian law (for example, tax records).

6. Your rights

In line with the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete your personal data, or withdraw your consent. Write to us at [Email] and we will respond within a reasonable time.

7. Children

The Website is not meant for children under 18. Purchases by minors should be made with the consent of a parent or guardian.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its effective date.

9. Contact